At Implanted Wisdom, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our dental services, or participate in our SMS communications. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or participate in our SMS program.
SMS Privacy Policy
Implanted Wisdom ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes how we collect, use, and protect the information you provide when participating in our SMS (text messaging) program.
Information Sharing for SMS
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted solely to deliver the messaging service.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
SMS Opt-Out Instructions
You may cancel the SMS service at any time by texting "STOP" to our shortcode. Upon sending "STOP," you will receive a confirmation message:
"You have successfully unsubscribed from the Implanted Wisdom campaign."
SMS Opt-In Instructions
To rejoin, text "START" to the shortcode or re-register through our website.
Message Rates and Frequency
Message and data rates may apply based on your mobile carrier's plan. Message frequency varies based on your engagement.
Mobile carriers are not liable for delayed or undelivered messages.
SMS Data Security
We use industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, or misuse.
Information We Collect
Personal Data
We may collect personally identifiable information, such as your:
- Name
- Email address
- Phone number
- Date of birth
- Postal address
- Medical and dental history
- Insurance information
- SMS opt-in preferences and communication history
- Other information relevant to patient surveys and/or offers
Non-Personal Data
We may also collect non-personal information about you whenever you interact with our site or SMS services. Non-personal information may include your browser name, type of computer, and technical information about your means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.
How We Use Your Information
We may use the information we collect from you when you register, make an appointment, sign up for our newsletter or SMS updates, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey, or other site feature.
- To quickly process your transactions.
- To send periodic emails and SMS messages regarding your dental health, our services, or other products and services.
- To send appointment reminders and follow-up communications via SMS.
- To follow up with you after correspondence (live chat, email, phone, or SMS inquiries).
Protection of Your Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Cookies
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HIPAA Compliance
As a healthcare provider, we are required by law to maintain the privacy of your protected health information and to provide you with notice of our legal duties and privacy practices with respect to protected health information. We are required to abide by the terms of the Notice of Privacy Practices currently in effect.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to request information about how we share certain categories of personal information with third parties. California law gives you the right to send us a request at a designated address to receive the following information:
- The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year
- The names and addresses of the third parties that received that information
- If the nature of the third party's business cannot be determined from their name, examples of the products or services they marketed
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Updates to this Privacy Policy will be posted at: https://www.implantedwisdom.com/privacy-policy
Contact Us
If you have any questions about this privacy policy, our SMS program, or would like to exercise your rights regarding your personal information, please contact us at:
Implanted Wisdom - Dr. L. Eric Pulver
2629 45th Street
Highland, IN 46322
Phone: 1-866-IMPLANT (467-5268)
Email: Info@ImplantedWisdom.com